I have one of the sewer line warranty products and that company has sent out two different contractors to fix the problem and it kept coming back. I had another sewer blockage recently and the warranty company didn't have any of their contractors available so I called Albert Ellis independently and they came out within an hour of my call. They did a much more thorough evaluation and found a problem that the other contractors did not. They clear the blockage and solved the problem. The technicians were very kind and courteous. They explained the situation well. The pricing was very transparent and fair. I got a good value for the price. I'll be cancelling my warranty and self-insuring so I can use Albert Ellis on my own going forward.